call us
RESERVATIONS
855-516-1090

Krystal Cancun

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500
phone 855-516-1090
alert Alert: High demand, reserve your room now

Krystal Cancun

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500
Get exclusive rates close
by speacking with our live agents
scroll-up
Primary image
Lobby Entry
Lobby Photo
Entrance & Lobby
Lobby Photo
Hotel Lobby
Entrance & Lobby
Lobby Entry
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
View from room
Primary image
Lobby Entry
Lobby Photo

0/0

car FREE PARKING
from per night

Need help booking this hotel?

Our agents are ready,

Available live now to assist you!

Call us now at 855-516-1090
Choose valid rooms
  • 1 Room
  • 2 Rooms
  • 3 Rooms
  • 4 Rooms
  • 5 Rooms
  • 6 Rooms
  • 7 Rooms
  • 8 Rooms
Click here for Group Reservations (9+ Rooms)

CHECK CURRENT ROOM RATES

Check standard prices, special rates & last minute deals
alert Hurry! Other travelers are looking at this page right now.
Check standard prices, special rates & last minute deals
  • Deluxe Room, 1 King Bed, Balcony, Ocean View
    Deluxe Room, 1 King Bed, Balcony, Ocean View
    Deluxe Room, 1 King Bed, Balcony, Ocean View
    Deluxe Room, 1 King Bed, Balcony, Ocean View
    Deluxe Room, 1 King Bed, Balcony, Ocean View

    0/0

    Deluxe Room, 1 King Bed, Balcony, Ocean View

    1 King Bed, 344-sq-foot soundproofed room, balcony with ocean views
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 42-inch LED TV with cable channels
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining table
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, and rainfall showerhead
    Extra Features - Laptop-compatible safe, iron/ironing board, and phone; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
    Need to Know - No rollaway/extra beds available
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Dining table
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • fully stocked Minibar
    • Guidebooks/recommendations
    • Heating
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Kids books
    • LED TV
    • No rollaway/extra beds
    • Non Smoking
    • Number of beds - 2
    • Phone
    • Rainfall showerhead
    • Recycling Services
    • Restaurant/dining guide
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Shampoo
    • Shower only
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 42
    • Wheelchair accessible
    • Window screens
    • Wireless internet access
  • Standard Room, 1 King Bed, City View
    Standard Room, 1 King Bed, City View
    Standard Room, 1 King Bed, City View
    Standard Room, 1 King Bed, City View
    Standard Room, 1 King Bed, City View

    0/0

    Standard Room, 1 King Bed, City View

    1 King Bed, 344-sq-foot room with city views
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 42-inch LED TV with cable channels
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining table
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, and rainfall showerhead
    Extra Features - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Dining table
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • fully stocked Minibar
    • Guidebooks/recommendations
    • Heating
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Kids books
    • LED TV
    • Non Smoking
    • Number of beds - 2
    • Phone
    • Rainfall showerhead
    • Recycling Services
    • Restaurant/dining guide
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Shampoo
    • Shower only
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 42
    • Wheelchair accessible
    • Window screens
    • Wireless internet access
  • Standard Room, 2 Double Beds, City View
    Standard Room, 2 Double Beds, City View
    Standard Room, 2 Double Beds, City View
    Standard Room, 2 Double Beds, City View
    Standard Room, 2 Double Beds, City View

    0/0

    Standard Room, 2 Double Beds, City View

    2 Double Beds, 344-sq-foot room with city views
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 42-inch LED TV with cable channels
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining table
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, and rainfall showerhead
    Extra Features - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Dining table
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • fully stocked Minibar
    • Guidebooks/recommendations
    • Heating
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Kids books
    • LED TV
    • Non Smoking
    • Number of beds - 2
    • Phone
    • Rainfall showerhead
    • Recycling Services
    • Restaurant/dining guide
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Shampoo
    • Shower only
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 42
    • Wheelchair accessible
    • Window screens
    • Wireless internet access
  • Club Room, 2 Double Beds, Balcony, Ocean View
    Club Room, 2 Double Beds, Balcony, Ocean View
    Club Room, 2 Double Beds, Balcony, Ocean View
    Club Room, 2 Double Beds, Balcony, Ocean View
    Club Room, 2 Double Beds, Balcony, Ocean View

    0/0

    Club Room, 2 Double Beds, Balcony, Ocean View

    2 Double Beds, 366-sq-foot soundproofed room, balcony/patio with ocean views
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Club Level - Buffet breakfast and separate check-in location
    Internet - Free WiFi
    In Room Entertainment - 42-inch LED TV with cable channels
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, slippers, and a shower with a rainfall showerhead
    Extra Features - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Closet/Wardrobe
    • Club level room
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Dining table
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • fully stocked Minibar
    • Guidebooks/recommendations
    • Heating
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Kids books
    • LED TV
    • Non Smoking
    • Number of beds - 2
    • Patio/Balcony
    • Phone
    • Rainfall showerhead
    • Recycling Services
    • Restaurant/dining guide
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Shampoo
    • Shower only
    • Slippers
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 42
    • Wheelchair accessible
    • Window screens
    • Wireless internet access
  • Club Room, 1 King Bed, Balcony, Ocean View
    Club Room, 1 King Bed, Balcony, Ocean View
    Club Room, 1 King Bed, Balcony, Ocean View
    Club Room, 1 King Bed, Balcony, Ocean View
    Club Room, 1 King Bed, Balcony, Ocean View

    0/0

    Club Room, 1 King Bed, Balcony, Ocean View

    1 King Bed, 366-sq-foot soundproofed room, balcony/patio with ocean views
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Club Level - Buffet breakfast and separate check-in location
    Internet - Free WiFi
    In Room Entertainment - 42-inch LED TV with cable channels
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, slippers, and a shower with a rainfall showerhead
    Extra Features - Laptop-compatible safe, iron/ironing board, and phone; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
    Need to Know - No rollaway/extra beds available
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Closet/Wardrobe
    • Club level room
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Dining table
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • fully stocked Minibar
    • Guidebooks/recommendations
    • Heating
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Kids books
    • LED TV
    • No rollaway/extra beds
    • Non Smoking
    • Number of beds - 2
    • Patio/Balcony
    • Phone
    • Rainfall showerhead
    • Recycling Services
    • Restaurant/dining guide
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Shampoo
    • Shower only
    • Slippers
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 42
    • Wheelchair accessible
    • Window screens
    • Wireless internet access
  • Deluxe Room, Balcony, Ocean View
    Deluxe Room, Balcony, Ocean View
    Deluxe Room, Balcony, Ocean View
    Deluxe Room, Balcony, Ocean View
    Deluxe Room, Balcony, Ocean View

    0/0

    Deluxe Room, Balcony, Ocean View

    2 Double Beds or 1 King Bed, 344-sq-foot soundproofed room, balcony/patio with ocean views
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 42-inch LED TV with cable channels
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining table
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, and rainfall showerhead
    Extra Features - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Dining table
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • fully stocked Minibar
    • Guidebooks/recommendations
    • Heating
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Kids books
    • LED TV
    • Non Smoking
    • Number of beds - 2
    • Patio/Balcony
    • Phone
    • Rainfall showerhead
    • Recycling Services
    • Restaurant/dining guide
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Shampoo
    • Shower only
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 42
    • Wheelchair accessible
    • Window screens
    • Wireless internet access
  • Family Studio, 1 King Bed with Sofa bed, Ocean View
    Family Studio, 1 King Bed with Sofa bed, Ocean View
    Family Studio, 1 King Bed with Sofa bed, Ocean View
    Family Studio, 1 King Bed with Sofa bed, Ocean View
    Family Studio, 1 King Bed with Sofa bed, Ocean View

    0/0

    Family Studio, 1 King Bed with Sofa bed, Ocean View

    1 King Bed and 1 Double Sofa Bed, 431-sq-foot soundproofed room, furnished balcony with ocean views
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Club Level - Buffet breakfast and separate check-in location
    Internet - Free WiFi
    In Room Entertainment - 42-inch LED TV with cable channels
    Food and Beverages - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, slippers, and a shower with a rainfall showerhead
    Extra Features - Laptop-compatible safe, single sofa bed, and iron/ironing board; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
    Need to Know - No rollaway/extra beds available
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Balcony (Furnished)
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Closet/Wardrobe
    • Club level room
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Dining table
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • fully stocked Minibar
    • Guidebooks/recommendations
    • Heating
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Kids books
    • LED TV
    • Microwave
    • No rollaway/extra beds
    • Non Smoking
    • Number of beds - 2
    • Phone
    • Rainfall showerhead
    • Recycling Services
    • Refrigerator
    • Restaurant/dining guide
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Shampoo
    • Shower only
    • Slippers
    • Soap
    • Sofa-bed
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 42
    • Wheelchair accessible
    • Window screens
    • Wireless internet access
  • Romantic Room, 1 King Bed, Balcony, Oceanfront
    Romantic Room, 1 King Bed, Balcony, Oceanfront
    Romantic Room, 1 King Bed, Balcony, Oceanfront
    Romantic Room, 1 King Bed, Balcony, Oceanfront
    Romantic Room, 1 King Bed, Balcony, Oceanfront

    0/0

    Romantic Room, 1 King Bed, Balcony, Oceanfront

    1 King Bed, 366-sq-foot soundproofed room, balcony/patio with ocean views
    FreeParking Free Parking

    Book Online OR Call to Book

    855-516-1090
    clock
    Check savings and offers

    Room Highlights

    Club Level - Buffet breakfast and separate check-in location
    Internet - Free WiFi
    In Room Entertainment - 42-inch LED TV with cable channels
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, slippers, and a shower with a rainfall showerhead
    Extra Features - Laptop-compatible safe, iron/ironing board, and phone; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
    Need to Know - No rollaway/extra beds available
    Non-Smoking
    Room/bed type depends on availability at check-in
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Closet/Wardrobe
    • Club level room
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Dining table
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • fully stocked Minibar
    • Guidebooks/recommendations
    • Heating
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Kids books
    • LED TV
    • No rollaway/extra beds
    • Non Smoking
    • Number of beds - 2
    • Patio/Balcony
    • Phone
    • Rainfall showerhead
    • Recycling Services
    • Restaurant/dining guide
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Shampoo
    • Shower only
    • Slippers
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV size measurement: inch
    • TV size: 42
    • Wheelchair accessible
    • Window screens
    • Wireless internet access

ABOUT THE HOTEL

phone Call us for secret deals: 855-516-1090

About Krystal Cancun Hotel

Hotel Location & Nearby Attractions

With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Pet Policy for Krystal Cancun
If you are thinking of bringing your pet and want to know if pets are allowed at Krystal Cancun, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Krystal Cancun are listed below.

Pets not allowed

Service animals not allowed

Additional Hotel Details
  • Professional property host/manager
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • Onsite COVID-19 testing (PCR) is available
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen) is available
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Reservations are required for onsite COVID-19 testing
  • Masks are compulsory at the property
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Minimum age for COVID-19 test requirement: 12
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant

Featured Amenities

Free Parking Hotel Restaurant Hotel with Pool

Krystal Cancun Hotel Amenities

Beach Facilities

  • Beach umbrellas
  • Beach & pool towels

Breakfast Services

  • Breakfast available - Extra Charge

Business, Conference & Meetings

  • Meeting Room Facilities
  • Banquet hall on site
  • Wedding & banquet services

Fitness Services

  • GYM - Fitness facilities

General Amenities

  • Beach volleyball on site
  • Dry cleaning & laundry service
  • Comprehensive recycling policy
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Sailing nearby
  • Scuba diving nearby
  • Fitness classes on site
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • Vegan menu options available
  • Vegetarian menu options available
  • Parasailing nearby

General Amenities

  • Common area water dispenser
  • Laundry Room
  • Elevator & lift on property
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Windsurfing nearby
  • Boat tours nearby
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 36
  • Water dispenser use by guests actively encouraged
  • Elevator door width (centimeters) - 91
  • Wheelchair accessible – no
  • Playground on site
  • Golfing nearby
  • Snorkeling nearby
  • ATM & banking on site

Internet

  • Free internet

Kids & Childcare Services

  • Babysitting or childcare - Extra Charge
  • Children's club - Free
  • Kid's toys

Lobby Level Services

  • Tours - ticket assistance
  • Luggage storage facilities
  • 24/7 front desk
  • Concierge service

Outdoor

  • Vegetable garden & farm
  • TV in common areas
  • Garden on property

Parking Services

  • Parking - Limited spaces
  • Self parking - Free
  • Valet parking - Free

Pool Facilities

  • Outdoor Swimming Pool
  • Kids pool
  • Pool sun chaise loungers

Property Features

  • Eco friendly cleaning products used
  • Multilingual staff
  • Smoke free property

Restaurants & Bars

  • Number of bars & lounges -
  • Number of pool bars -
  • Number of swim up bars -
  • Hotel Restaurant
  • Snack bar & deli

Shopping

  • Gift shops or news stand
  • Shopping on site

Spa Services

  • Number of Jacuzzi / spa tubs -
  • Spa Room(s)
  • Full service spa on property
  • Sauna room
  • Sauna / Steam room
  • Hair salon & barber

About Santa Fe Grupo Hotelero Brand Hotels

Santa Fe Grupo Hotelero is a company based in Mexico that serves four, five stars and high-end tourism in Mexico. The group has a unique operating model to cope up with the constant change and demand in the industry. They incorporate their hotel assets that they think would provide strategic value and long-term profitability. Santa Fe Grupo Hotelero either purchase new properties or redevelop properties or by operating contracts with other hotel owners.

 

Other strategy that they have is by forming club plans like their Vacation Club plans, which lets them ensure an annual income through the maintenance fees and for adding new customers for consumption on food and beverages. With this strategy, they ensure they can balance out the guests that check-in and at the same time generate additional income throughout the year.

 

In order for the company to continuously sustain profitability and provide new projects they have partnered with Grupo Chartwell and Walton Street Capital. Some of the popular hotels in their portfolio are: Krystal Grand Hotels and Resort, Hyatt Place, Hyatt Centric, Hilton Garden Inn, Krystal Urban Hotels, Reflect Resort & Spa, Hampton Inn & Suites are just some of the hotels that are managed by Santa Fe Grupo Hotelero.

HOTEL LOCATION

phone Call us for secret deals: 855-516-1090

Nearest airport and around Krystal Cancun
- Cancun, QROO Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Cancun Convention Center - 0.2 km / 0.1 mi
Gaviota Azul Beach - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.3 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi
Tortuga Beach - 3.1 km / 1.9 mi
La Isla Shopping Mall - 3.4 km / 2.1 mi
El Sol de Cancun - 3.6 km / 2.2 mi
Cinemex La Isla Cancun - 3.7 km / 2.3 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi

Nearby hotels

Crown Paradise Club Cancun All Inclusive Casa de los Sueños Ambiance Suites Cancun Hotel Kinich

Fun things to do in Cancun

Ceviche Square Andres Quintana Roo Stadium Cancun Interactive Aquarium Secreto Beach

Explore hotels in a unique neighborhood in Cancun

Hotel Zone

Hotels in Surrounding Cities

Puerto Juarez Isla Contoy Cancun Playa Mujeres
Want lower rates? Call us now!
Special discounts available
phone
855-516-1092

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

phone Call us for secret deals: 855-516-1090

About Krystal Cancun Hotel